Privacy Policy

Privacy Policy

Last updated: March 1, 2024

1. Introduction

FinvyPay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment processing services and website.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, phone number)
  • Business information (company name, tax ID, business address)
  • Payment information (processed securely through our payment processors)
  • Transaction data and payment history
  • Communication records and support interactions

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues

4. Information Sharing

We do not sell your personal information. We may share your information with service providers who perform services on our behalf, as required by law, or with your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment data is encrypted and processed in accordance with PCI DSS Level 1 standards.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Objection to processing
  • Data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@finvypay.com.