FinvyPay - White-Label Payment Gateway | Payment Orchestration & Infrastructure

At FinvyPay, we value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when using our website and services.

1. Information We Collect

Personal information such as your name, email address, telephone number, and company details.
Business information including merchant applications, incorporation documents, websites, and onboarding information.
Technical information such as IP address, browser type, device information, cookies, and website usage statistics.
Transaction-related information required to provide payment processing and related services.

2. How We Use Your Information

To respond to enquiries and provide our services.
To verify businesses through KYC, KYB, AML, and fraud prevention checks.
To improve our website, products, and customer experience.
To communicate important service updates and support requests.
To comply with legal and regulatory obligations.

3. Sharing Your Information

We may share information with acquiring banks, payment partners, identity verification providers, fraud prevention services, technology providers, regulators, and professional advisers where necessary to provide our services or comply with legal obligations.
We do not sell or rent your personal information to third parties.

4. Cookies

Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyse website traffic, and enhance security. You may disable cookies through your browser settings, although some website features may not function correctly.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your information against unauthorised access, loss, misuse, alteration, or disclosure. These measures include secure infrastructure, encryption where appropriate, access controls, and continuous monitoring.

6. Data Retention

We retain information only for as long as necessary to provide our services, meet legal and regulatory obligations, resolve disputes, and protect our legitimate business interests.

7. Your Rights

Depending on applicable law, you may have the right to request access to your personal information, request corrections, request deletion, restrict processing, object to certain processing activities, or request a copy of your information where permitted by law.

8. Third-Party Websites

Our website may include links to third-party websites. FinvyPay is not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices. Any updates will be published on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your information, please contact us: